Linden Lab has claimed to provide a support forum in it’s forums.secondlife.com site by the name of Resident Answers.
A sticky post describing the acceptable content for the forum makes it clear that it is meant as a support forum, a place for people with questions about how to use the Second Life virtual environment to help each other.
Linden Lab has now completely abandoned any attempt to make that forum be a support forum, yet they leave the worthless rules about forum content up for display.
What is so difficult about removing the completely ignored rules and replacing them with a set of rules that reflects what they actually want to use the forum for?
Today the forum has a pointless debates on topics discussed to death already. Someone is playing forum games in their responses, quoting peoples previous posts but changing the name the quoted passage is attributed to. Folks are posting responses to vanity threads that say “Tra la la la.” There’s a post asking for Second Life poetry.
Useless posts, posts that could be made just as effectively at sites such as sldrama or sluniverse.
Linden Lab could change the rules to “Any kind of useless blather is here. Couldn’t make it as a stand-up comic at the local comedy club? You can still use your failed material – here in the Resident Answers forum. Can’t handle the heat in a real verbal combat forum like alt.flames? Enjoy your lame lambaste-offs here – in Resident Answers. Too lazy to get a IM account and chat your friends in IM – don’t feel like getting email – no problem. Resident Answers is here for you. Can’t be bothered finding the free classified forums to advertise your land club’s group events? Not a problem, since you named your group with the word Forum in it we’ll pretend it is an official activity and let it be advertised here. Just feeling like saying Tra lah lah or making ascii character pictures of boobs and penises – hey, Resident Answers is the place for you.
I would think that a company would want to show a bit more spine, more focus, and more integrity than to say “Here’s a forum for support, don”t be rude, stay on topic, it’s not for advertising, and it’s not a chat room” and then just ignore what they said.
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